[Colleenrosanna]

I have been having the same issue - distance being understated by nearly half versus my Fitbit and Whoop (GPS via my phone). 30 min run showed 3.27 miles on Fitbit, 1.8 miles on Peloton. Similar discrepancies over the last several runs.

 

[Colleenrosanna]

I just reported the app crashing + a new problem! My mileage is being vastly under estimated (by over half a mile). I’ve done the SAME ROUTE FOR YEARS. Previously captured close to three miles now reporting 1.9. GPS map shows the route is the same too. Sent them screenshots. They need to fix this NOW.

Who did you send screenshot to? I have the same problem.

 

[Manic Tarantula]

Who did you send screenshot to? I have the same problem.

I have also noticed this problem! I have been running the same route for years and prior to last update it recorded the distance correctly and now it records only half? All the numbers are garbage.

 

[PelotonRunner]

I’m having the same problem. I went from the app crashing to now the app not logging the whole run. It’s beyond frustrating.

 

[Trish]

I have been having the same issue - distance being understated by nearly half versus my Fitbit and Whoop (GPS via my phone). 30 min run showed 3.27 miles on Fitbit, 1.8 miles on Peloton. Similar discrepancies over the last several runs.

Having the same problem. Just ran a 10k and Peloton showed 3.18 miles

 

[Gnawboy]

I have also noticed this problem! I have been running the same route for years and prior to last update it recorded the distance correctly and now it records only half? All the numbers are garbage.

same problem for about 2 weeks. Thought I was having a terrible workout week

 

[Manic Tarantula]

Do you display in km? I do. Because I noticed if I multiplied the recorded distance by 1.6 then it is correct. It would mean the app records distance in miles, labels them km. Even map graphic shows unusually “long” km market distances which would make sense if it was actually a mile it was marking!

Told Customer Support and told them to pass it along to their software developers. 🙄 Until it gets fixed I’m not using it because my numbers are just garbage.

 

[Craig]

Anyone else experiencing crashing during outdoor runs? This seemed to start happening after my iPhone updated to the new iOS recently. It’s infuriating when I’m on a 45 minute marathon training run,.. the app crashes and the entire effort is interrupted and unable to get back to where it was in the class. It wouldn’t be so bad if we could fast forward the class. Please help!

Yes. It is maddening!!