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Apple Watch keeps disconnecting while doing outdoor walks on iPhone app

6539 Views 4 Replies 4 Participants Last post by  AmandaR., 
JaySeeMeRiding
I just started going for outdoor walks using my iPhone and the Peloton app, and using my Apple Watch as the heart rate monitor. I also like doing ten minute arms and other workouts through my iPhone when I can.

The issue I'm having is that it feels like every few seconds I look down at my Apple Watch and it says that it's lost connection, so there's no heart rate being tracked by my phone. I'll have entire workouts where 35-40% of my heart rate data isn't tracked at all.

When I'm on my bike I use a different heart rate monitor, but I can't seem to make this work with my watch. Is anyone else having this issue?
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J
Hey @JaySeeMeRiding! Welcome to the forum. I've seen this before on other sites and on Facebook. These steps might help you out with making sure your watch stops disconnecting.

www.myhealthyapple.com

Peloton Metrics missing on Apple Watch Peloton app? Try these tips

Peloton app crashing on Apple Watch? Metrics missing from Peloton Apple Watch app? Here are some tips and tricks that will help you fix this.
www.myhealthyapple.com www.myhealthyapple.com
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JaySeeMeRiding
Thanks for sharing! I found this same post and tried the trouble shooting steps and none of it has led to an improved experience unfortunately.
It seems to be happening every time I lower my arm to my side while walking. The second I bring my wrist up to look at the watch it snaps out of it, but the moment I lower my arm to walk normally it disconnects again.
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R
I have this exact same issue. Arms down looses connection and when I bring arm up it connects. I’m loosing 25% HR during a run. O have the watch v5 - I’m waiting for the next version to come out (7 should come out soon) and hoping it’s a problem with the watch and not the phone (I have the 12).
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AmandaR.
I have the 7 series and it still does this, it doesn’t on a treadmill but does outdoors so I’m almost wondering if this is a Peloton issue.
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