Hi, looks like I’m being sent a replacement bike which will arrive mid January, to be fair the support person was pretty helpful but the troubleshooting wouldn’t fix the issue and when they said I’d have to be sent a new bike I groaned at first wondering how long into 2021 it would take.
Anyway I’m posting this in case anyone’s has miraculously fixed by trying anything that the person didn’t try. By all accounts this isn’t uncommon and they said about 60% of people reporting this error could fix with the troubleshooting,
I’ve had the bike about two months now and earlier this week I turned it on and it said that the resistance wasn’t registering so unplug and try again. That was that and it worked and didn’t think anything of it until today when it happened again. This time when I turned it back on it said I needed to call Peloton support and the error was B0225. I hadn’t got on the bike at this point. We went through a whole raft of unplugging cables recalibrating etc and message still wouldn’t go. Eventually he said we will have to send a new bike but in the meantime you can use it. So I get on the bike and I could hardly move the pedals and when I did there was a real screeching noise. We tried recallibrating again but nothing changed and I’m guessing that was the problem to begin with it’s just as I wasn’t on the bike I didn’t realise.
Has this happened to anyone else and was there anything that made it work or is it stuffed and I’ve just got to sit it out? Thanks