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Discussion Starter · #1 ·
Had my bike + for 5 weeks before getting noises from bottom bracket on high resistance/cadence and while out of the saddle. BB confirmed by engineer on customer service here in U.K. No fix for 2 m. I think this is unacceptable. I paid for the bike up front. Is this a common problem? Where do I go from here? Have emailed customer service asking to speak to someone more senior. Any ideas?
 
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