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My power port snapped off. Anyone know where to find the replacement. I have seen the video on HOW to change it but I cannot find where to order the replacement. Please help!
 

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I just called peloton's support 8666799129 and ordered the
Bike-DC Jack Assembly. The rep said she had ordered the piece, I am waiting for the email confirmation.
 

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My power port snapped off. Anyone know where to find the replacement. I have seen the video on HOW to change it but I cannot find where to order the replacement. Please help!
mine has done this too, where did you see a video on how to get it out?
 

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mine has done this too, where did you see a video on how to get it out?
Here
Video password is peloton

To get the replacement part contact Peloton.
The original Bike port is called "Bike-DC Jack Assembly" with a list price of $1.50 but a shipping charge of $12.95. Contact support and tell them that's the part you need.
 
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