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Discussion Starter · #1 ·
New Peloton owner here. I was nervous about the seat shifting or dropping while riding, and was apparently overzealous about tightening. (I didn't think I was going too far.) The plastic lever stripped against the metal and it took a saw, pliers, and a good amount of effort to get the thing off in order to install a replacement.

Anyone else run into this issue?

18
 

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New Peloton owner here. I was nervous about the seat shifting or dropping while riding, and was apparently overzealous about tightening. (I didn't think I was going too far.) The plastic lever stripped against the metal and it took a saw, pliers, and a good amount of effort to get the thing off in order to install a replacement.

Anyone else run into this issue?

View attachment 18
How did you get the screw out? I have tried everything, but have been unable to remove it.
 

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New Peloton owner here. I was nervous about the seat shifting or dropping while riding, and was apparently overzealous about tightening. (I didn't think I was going too far.) The plastic lever stripped against the metal and it took a saw, pliers, and a good amount of effort to get the thing off in order to install a replacement.

Anyone else run into this issue?

View attachment 18
Hi-I have this same issue and can’t get the stripped bolt out. How did you do it?
 

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How did you get the screw out? I have tried everything, but have been unable to remove it.
Use a utility saw and cut the plastic a little ways up the shaft as shown in the photo above. Saw down to the metal stud. Once you make a clean cut all the way around the shaft you can use a pair of vice grips to pull the main part of the handle off, exposing the metal stud. You can then use the vice grips to unscrew the stud and install a new part.
 

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I had this happen too. 😡. Can you get replacement parts?
Peloton has $1.50 replacement handles but I was told they’re out of stock due mid January. The customer folks have been very nice but it’s a little sad improved design isn’t being sent to any current subscribers. Take care of your customers and they will take good care of you? The plastic is a poor choice of material and thus easy to damage if not fully engaged by the spring. Since weight is NOT an issue on a bike that’s stationary and steel ones are only a few dollars more...
Good luck
 

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Just had the same thing happen. For future reference, I just used a pair of vice grips to rip the black piece of plastic off and now am stuck using pliers to adjust the seat until Peloton ships replacement parts…
 

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The handles are incredibly cheap for the level of quality that should be expected on an $1895 stationary bike its junk.
UPDATE: Peloton provided handles for replacement and were very nice about the whole situation. Appreciate the customer service received. I do still feel the L handle materials could be upgraded at a very low cost to improve reliability since for every rider change both seat handles get used.
 

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I used a sawzall with a metal blade. I left just enough screw to grab it with a pair of grip pliers and then removed the bolt. I then used a socket cap screw metric number 8 (M8) 1.25 x40 mm screw to replace the screw it cut. You can get them and hardware store. Took me about 3 min in total to do. Isn’t worth paying $$ by buying peloton or it’s a quick fix to ride until they can send you a replacement.
 

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How to Install a Bike Seat? This is a super easy step, so you should know. I tried it and I hope you succeed too. First, you have to remove the old bike seat by lifting the upper clamp jaw to free the saddle rails. Then, clean the clamp to set the new saddle. Position the new saddle’s rails on the bottom clamp jaw’s channels. Ensure the seat’s front-end points to the handlebar and is in line with the bicycle frame. Insert the bolt through the bottom and top holes and tighten it with a wrench, turning clockwise. Determine the ideal bike seat height. Finally, adjust and secure the saddle position to achieve optimum riding comfort.
 
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