Hey, Peloton Family. Movers Messed up our Tread+ pretty bad. We're able to resolve most of the problems with the exception of a broken connector on the cable that runs down from the monitor to the base. And the cable that runs from the front of the base to what I assume is the motor. Peloton said we have to replace the whole base and arms. That seems a little unnecessary. Plus shipping large items to Hawaii is difficult.
Does any one know either:
Where to get replacement cables
Where to get replacement connectors
Part numbers for the cable
Part numbers for the connectors
Where to find part numbers
Added some photos of the broken connectors as well as a good one for reference
Any help is appreciated!