There’s a new update this morning. It resolves the issueHas anyone noticed their Peloton Bike screen not going to sleep after a recent software update? Specifically 2.6.1640? It worked with the prior update. In fact, I did a full reset and while it was on 2.6.1615 it works. As soon as it auto updates to 1640 it stops sleeping on its own. In fact, even pressing the button on top of the screen to force it to sleep does not work - just flashes for a second and kicks you back to the screen. I just got of a chat with Peloton support and they did not really understand the problem and thought it was a hardware problem but I am confident it is software/
Monitor not going into Sleep mode on last update
Has anyone noticed their Peloton Bike screen not going to sleep after a recent software update? Specifically 2.6.1640? It worked with the prior update. In fact, I did a full reset and while it was on 2.6.1615 it works. As soon as it auto updates to 1640 it stops sleeping on its own. In fact, even pressing the button on top of the screen to force it to sleep does not work - just flashes for a second and kicks you back to the screen. I just got of a chat with Peloton support and they did not really understand the problem and thought it was a hardware problem but I am confident it is software/
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There’s a new update this morning. It resolves the issue
There’s a new update! It resolves the issue
How do you get the new update? My still says "up to date" on 4/25There’s a new update! It resolves the issue
Mine was just appeared at the bottom. I did unplug my entire bike last night. Idk if that’ll help.
Yeah, latest patch fixes it. Just 2 days of pain. This is why you have to be careful with their support: When I called 2 days ago, they were almost pushing me to BUY A NEW TOUCHSCREEN for $350USD. Crazy! I knew it had to be a software issue so did not fall for that.
You know you’re right. I thought it was my button stuck or something. I’m glad you didn’t buy an entire new screen!! I wish they were more transparent that it may be an update issue.
Got it working with the software update.
I have been googling and googling because this issue just started for me a couple of days ago, and this is the first discussion I've seen about it.
I am having same issue and I thought it was just me. Anyone find resolution yet?I’m having the same issue
Same issue here. Super annoying!
Has anyone actually contacted support via chat or 800#?
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