Correct. You can only video chat with people who you follow and they follow you.Hey Ron, i think you have to be "friends" with the person you want to speak to ie you follow each other. I managed it once a while back, I noticed my brother was on a ride in the UK so i joined it (I was riding in the US). Cannot remember how i did it but think there was an option when i clicked on his profile name to share video. Worth noting, i have a bike plus and he has the original bike so there are no issues there. Hope that helps.