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Why my Tread workout not completing?

91 views 0 replies 1 participant last post by  Edwardcc  
#1 ·
Has anyone experienced this recently? After a run, the option to view the workout summary disappears. This means the run wasn't actually completed, but it wasn't continued, so all the data was lost. This is incredibly frustrating. Peloton customer service had me perform a factory reset, but the problem persists. Anyway, I'm wondering if anyone else has encountered a similar issue and resolved it. I've run hundreds of times before with no problems, but this is a recent issue.