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Discussion Starter · #1 ·
Exchanged my perfectly good bike for the + today and it doesn’t work- error x01tpz001!

I saw 1 other post about this and the fix didn’t work for me.

The replacement is ‘going to be awhile’, according to customer service. I’m willing to self solve... I just can’t figure it out.
 

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Got our bike last week, doesn’t even power up. Hours troubleshooting and each rep tells me something different. To replace the bike we are looking in January! Contected power bar directly to the screen and finally screen turned on... only to get the x error. Someone needs to bring this crap to social media... it will impact stock price and then Peloton will do something!
 

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Update: Replacing the USB-C cable absolutely did the trick for me. It's working. It means there is a loose cable hanging from the bike but I'm just happy to be able to use it with no issues!

Peloton support said they'd send out a new screen (due to arrive here tomorrow) but I'm not sure it will be necessary, or that the problem had anything to do with the tablet. If they decide to replace the bike or the cable from their end I will report back here.
 
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